Returns Policy

At Asuno, your safety matters. Because our products are dietary supplements, we follow strict quality and hygiene standards. For this reason, we apply the following return policy.

All Sales Are Final

Due to the nature of dietary supplements, we do not accept returns or exchanges once an order has been shipped.

This policy exists to protect our customers and ensure that all products remain safe, uncontaminated, and compliant with health regulations.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

To help us resolve the issue quickly, include:

Your order number
Clear photos of the product and packaging

If the issue is confirmed, we will offer a replacement or a refund, at our discretion.

Lost or Stolen Packages

Once an order is marked as delivered by the carrier, we are not responsible for lost or stolen packages. If you believe there is an issue with delivery, please contact us and we will do our best to assist.